Sunday, October 21, 2018
      
Credit Card Masking

Credit Card masking hierarchy when using First Edition Security.


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Exporting Acknowledgements

Why don’t I see the process window when exporting Acknowledgements?


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LynxZip Zip Code Databases

I have downloaded the latest LynxZip zip code databases, where do I put them?


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File Maintenance, Organize Your Files

Good file maintenance habits can reap considerable savings of time and frustration. Organizing files by file type, or extension, makes finding files quicker and easier. Creating folders for specific types of files can insure that they are backed up regularly by your IT Department. Using Favorites to label and save the locations of folders is a quick way to find and access your files.


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Writing to Lynx.ini

How do I prevent the message “Writing to Lynx.ini” from appearing on my screen when I am in First Edition?


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Exporting by Source Code

I am attempting to export using the Source Codes as my selection criteria. However, I am not getting any records to export, what could be the cause?


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Issuing Refunds Through IC Verify

Specifing a Transaction Type for issuing refunds through IcVerify


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Breakdown of Additions and Removals by Subscriber

I don’t see an option for a breakdown of additions and removals by subscriber in the Audit Reports. Where can I find this?


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Mail Merge Errors

I am trying to do a Mail Merge to send out invoices, but it stops after importing the 295th of about 400 subscribers. What is wrong, and how can I fix it?


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Achieving Subscription Requirements

What is the best way to import a batch of about 25,000 prospects, select a portion of them based on a source code, and change them to active subscribers to achieve my subscription requirements?


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Set up a new publication in First Edition

How to set up a new publication in First Edition.


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Remote Access

One of our Circulation Directors is relocating out of state but still needs access to First Edition which will continue to be installed here in our corporate office. How can this be accomplished?


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Open File - Security Warning; Digital Signatures

Why do I get "Open File - Security Warning" when I try to get into First Edition?

 


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Recommended System Requirements

Recommended Minimum System Requirements


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FeOffice Field Export Descriptions

A list of fields that are exported by FeOffice and their descriptions.


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First Edition Payment Type Codes

List of First Edition Payment Type Codes


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FeReports, Defining Match Codes

Procedure for defining Match Codes in FeReports.


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Deferred, Earned Income

This is a discussion of accounting methods with regards to deferred and earned income in First Edition.


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Screen Shots

The best inital correspondence regarding a question or problem to Lynx Media Technical Support is to email a screen shot of the window showing the error message, or related question. The screen shot should include the First Edition screen showing the error or specific area that applies to the question. You may email your inquiry directly to support@lynxmedia.com.


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Adds/Drops versus Additions/Removals

Why the Adds/Drops report in the Circulation Reports does not match Additions/Removals in the Audit Reports


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Maximum network users in use!

Launching a First Edition Application shows "Maximum network users in use!"


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Record in Use

This article discusses the error message "Reget_Lock GetDIR Record in Use!"


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Subscriber Not Found

"Subscriber not Found" Message


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General Protection Fault

What are General Protection Faults and how can I avoid them?


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Printing Problems

 

Occasionally, First Edition will have a problem printing reports for a specific printer, even though other applications such as Microsoft Word print just fine. This article documents steps that can be taken to troubleshoot a variety of printer related problems.


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Renewal Notice Adjustment

Renewal Notices can be generated for subscribers with inactive efforts if the Renewal Notice Adjustment options are set incorrectly


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Duplicate Detection

This article reviews First Editions' automated duplicate detection which alerts the user to potential duplicates upon entering new subscribers, customers, and prospects.


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Restoring Files from FeBackup and Update

This article discusses restoring files created by FeBackup or by the backup option in Update.


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Changing a Publication Schedule

This article discusses specific items to consider when changing a publication's schedule, or number of published issues per year


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Unit Audit

Unit Audited Publications


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Application Hang

Slow Response on First Edition applications, or application "hangs", or "freezes"


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Import Errors

Errors that occur when attempting to import new subscribers or prospects using the Standard Import Module


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Btrieve Error (116) Net LockStations

Btrieve Error (116)  Net LockStations – open error (116) F:\FEDATA\fen.dat


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Exporting customer addresses from the NCOA module

How to export customer addresses from the NCOA module


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How to export Snow Bird addresses

This article shows how to export Snow Bird Addresses


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Connection Problems: I Can't Get Into First Edition/Post

This article will discuss common connection problems and their solutions for both First Edition and Post.


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Getting Started with ICVerify

This article discusses some basic information you'll need to get started using ICVerify.


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Defining Custom Matchcodes for the Duplicates Report

This article describes the steps for creating a custom matchcode for the Duplicates report.


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How to Delete a Publication in First Edition

Follow these steps to delete a publication entry from First Edition.


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Adding a User-Defined Field

This article shows you how to add a new user-defined field to First Edition.


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Data Backup

Advice on Backup


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